Course Description

Program Description In Centennial College's Tourism - Travel Services Management program, you will gain the skills you need to launch a career in one of the most significant aspects of the tourism sector, the travel industry. This is an industry that enables both outbound and inbound tourism, which in Canada is expected to climb to more than $293 billion in goods and services by 2030, according to Tourism HR Canada, a labour market intelligence organization. In your Travel Services Management courses, you will come to see that even if individuals and corporations plan their travel online, there is still a heavy dependence on skilled workers behind the scenes to make essential connections and relationships to sustain this global distribution network. Program Highlights: The Association of Canadian Travel Agents/Canadian Institute of Canadian Travel Counsellors (ACTA/CITC) has endorsed this program. As such, you have the option to write ACTA/CITC certification exam (additional cost). You receive a certificate in travel insurance, a Cruise Line International Association (CLIA) education certificate and a Travel Industry Council of Ontario (TICO) certification. Apollo and Sabre computerized reservation system training is included in the Travel Services Management program. You are presented with volunteer opportunities at major tourism and travel industry trade shows and events. The program includes the option to partake in an international field trip that provides experiential learning opportunities (additional cost). There are frequent opportunities for networking with industry partners through guest speakers and field trips. It’s Your Shift Training and Awareness Program: The program includes an innovative industry training and awareness certification – It’s Your Shift. The certification equips students with the crucial knowledge and provides current resources focused on sexual harassment prevention and safe practices for intervention as frontline workers or managers. It will support graduates as they enter the hospitality industry to become leaders for the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.

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